Service Plans

After Market Support Team

 

BTC Power is unique in the industry, utilizing our own in-house resources.

  • Remote Support- Helpdesk, Dispatch, Field Service
  • On-Site Support- commissioning, preventative maintenance,  and on-site interventions
  • Training

Remote Monitoring & Diagnostics

 
Our service plans provide a variety of options to allow:

  • 24/7/365 Diagnostic Tools
  • Remote solutions for software 
  • Network Agnostic Solutions 
  • Initial Response (Triage) Time

Dispatch & Ticket Tracking

 
Our in-house service team can provide real-time data and visibility.

  • With automated technician tracking, we can ensure timely project completion   
  • Real-Time accountability

Localized Replacement Parts


To ensure rapid repairs, BTC Power stores a variety of parts locally.

  • Parts can be included in extended warranties
  • Locations are stocked in high volume regions such a major multiplicities
  • Parts can be shipped anywhere in the world 
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Contact us to explore which service plan is best for you!

About the Company

BTC Power is the leading manufacturer of electric vehicle charging systems in North America. Supplying a variety of DC and AC product lines to those in the Oil & Gas, Fleet, OEM, CPO, Government and C-store Markets. BTC Power provides chargers and service in the North America, Canada, and EU markets.

Get in Touch

BTC Power, Inc.
1719 S. Grand Ave
Santa Ana, CA 92705