Home » Contact BTC POWER

Contact BTC POWER

 

    Contact Information

    Headquarters

    16661 Jamboree Road,
    Irvine, CA 92606
    714-259-4888

    Service Needs

    Create a service ticket here.

    Service Technicians working on a charger looking for phone support Call: 1-855-901-1558

    Click here for a quote!

    Contact BTC POWER Today!

    Support That Keeps You Charging

    At BTC POWER, we offer flexible service plans to help you maintain your chargers and maximize uptime. Whether you’re looking for basic support or comprehensive coverage, we’ve got a plan that fits your needs.

    To get started with service, please submit a support ticket for each charger needing assistance.

    Directions

    To request service for your equipment, follow these simple steps:

    1. One ticket per charger
      Submit one ticket for each charger or asset that needs support. This helps us track and respond to each issue accurately. Use the serial # located on your charger.
    2. Fill out all required information for fastest response
    3. Submit the form
      Once the form is complete, click Submit.
    4. Create another separate ticket for each asset if necessary
    5. Check your email
      After submitting your ticket, you will receive a confirmation email with next steps and further instructions from our support team at [email protected].

    Certified Service Technicians working on a charger looking for phone support - call: 1-855-901-1558

    Please Describe the Concerns/Symptoms:


    Phone:

     

    Asset under 2-year purchase warranty?:


    Do you have an SLA with BTC POWER?:


    Access Times (Days/Hours):


    Any Restricitions:


    First Name:

    Full Address:


    Last Name:

    Name of Site:

    Serial Number:

    Station ID::

    Email: