Contact BTC POWER
Contact Information
Headquarters
16661 Jamboree Road,
Irvine, CA 92606
714-259-4888
Service Needs
Create a service ticket here.
Service Technicians working on a charger looking for phone support Call: 1-855-901-1558
Contact BTC POWER Today!
Already have a project planned?
Schedule a Meeting Here
Contact Information
Headquarters
16661 Jamboree Road,
Irvine, Ca 92606
(714) 259-4888
Manufacturing
MEPZ 1
Lapu-Lapu City
Cebu, Philippines
63 32 239 5471
Contact by Email
Support: [email protected]
Media: [email protected]
Accounts Payable: [email protected]
Let Us Quote Your Project!
- One ticket per charger
Submit one ticket for each charger or asset that needs support. This helps us track and respond to each issue accurately. Use the serial # located on your charger. - Fill out all required information for fastest response
- Submit the form
Once the form is complete, click Submit. - Create another separate ticket for each asset if necessary
- Check your email
After submitting your ticket, you will receive a confirmation email with your case number, next steps and further instructions from our support team at "New Case"
Support That Keeps You Charging
At BTC POWER, we offer flexible service plans to help you maintain your chargers and maximize uptime. Whether you’re looking for basic support or comprehensive coverage, we’ve got a plan that fits your needs.
To get started with service, please submit a support ticket for each charger needing assistance.
Directions
To request service for your equipment, follow these simple steps:
Certified Service Technicians working on a charger looking for phone support - call: 1-855-901-1558
How to locate serial #
